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FEELING UNDER THE WEATHER

I recommend that you consult your local GP if unsure to receive this form of physical treatment and/or prescribed exercises. If you are feeling unwell, please do not come to your appointment. Get in touch as soon as possible to cancel or reschedule your appointment.

COVID-19

On arrival of your appointment, please wear a face mask (not mandatory) and sanitise your hands.​ Room ventilation will be maintained between appointments, all laundry will be replenished, and areas of high contact will be sanitised between every appointment.

LATENESS

Out of respect and consideration for your therapist and other clients, please arrive at your appointment a few minutes early. If you arrive late, your session may be shortened in order to accommodate other following appointments.

 

CANCELLATIONS & NO-SHOWS

No-shows and late cancellations are difficult for sole trading therapists, which means other clients miss out and we lose income. You can cancel or reschedule anytime with a minimum of 24-HOURS notice. Please also understand that if you CANCEL or RESCHEDULE within 24-HOURS of your appointment time, you will be charged the FULL amount. Late arrivals will be seen for the remainder of the appointment time only. 

 

USEFUL TIP:A great way to avoid the cancellation fee is by offering your appointment to a friend or member of the family who would benefit from the treatment. Please let your therapist know of any changes with ample notice.

 

UNDER THE AGE OF 18

If you are under the age of 18 years old, parent or guardian consent is required in order to receive treatment. A chaperone may also be advised depending on the situation.

PAYMENTS

Payments for services are required within 24-hours of receiving treatment. Please contact me if you have any difficulties. I'm afraid, card payments are no longer accepted.

DIGITAL NEWSLETTER

Please note you will automatically subscribe to my digital newsletter upon your initial booking. Newsletters will contain the latest news, updates and special offers. You can unsubscribe by clicking the link at the bottom of one of the newsletters.

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